COMPARE

Hotjar vs Lucky Orange

Both record sessions, draw heatmaps, build funnels and run surveys. Hotjar now lives inside Contentsquare, with a big free plan and form analysis on paid plans. Lucky Orange is paid after a 7-day trial, with every feature on every plan, live chat included.

Written by the people who make Moxel, which is neither of these.

SHORT ANSWER

Which one?

Pick Hotjar (Contentsquare) if you want a free plan. Pick Lucky Orange if you want live chat and form analytics in one paid plan.

HOTJAR

Pick Hotjar if

  • You want a free plan. Contentsquare's is large, and Lucky Orange lists none.
  • You want AI summaries of heatmaps and recordings.
  • You already have Hotjar data and logins.

LUCKY ORANGE

Pick Lucky Orange if

  • You want live chat with your visitors in the same tool.
  • You want form analytics without moving to a higher plan. Lucky Orange says all features are on all plans.
  • You want each survey answer linked to that visitor's recording.

SIDE BY SIDE

The same questions, both answers.

PriceHotjarFree plan through Contentsquare, with paid plans above itLucky OrangePaid, by monthly sessions, after a 7-day trial. No free plan listed.
Session recordingsHotjarYes. The free plan captures 5% of sessions, up to 10,000 a month.Lucky OrangeYes
HeatmapsHotjarYesLucky OrangeYes
Surveys and live chatHotjarSurveys, yes. The free plan allows 100 responses a month.Lucky OrangeBoth, and each survey response links to that visitor's recording
FormsHotjarForm analysis is not on the free planLucky OrangeForm Analytics, which spots most form submits on its own
FunnelsHotjarYes, on the free planLucky OrangeYes
CookiesHotjarYes, its own first-party cookiesLucky OrangeYes. One identifies the visitor for two years.
What is capturedHotjarA replay of the pageLucky OrangeA replay of the page. Typing in sensitive fields shows as asterisks.
SetupHotjarOne tracking tag. You sign up through Contentsquare, since new Hotjar accounts are closed.Lucky OrangeOne script tag

Checked against each tool's own site in November 2026. Tools change, so see Hotjar and Lucky Orange for today's details and prices.

Work at Hotjar or Lucky Orange and see something wrong or out of date here? Email moxelmail@gmail.com and we will fix it. Every page that mentions your tool updates at once.

NEITHER

If you want the count, not the footage.

Both are recorders first. Moxel records nothing. It counts where every visitor stops on your forms and checkout, sets no cookies, and lists what to change. It costs $27 a month after a 30-day trial.

WHAT TO CHANGEfernhouse.shop, week 37
#1

ZIP code field, checkout

reading sessions
0 sessions, needs about 120
#2

Pay button, checkout

reading sessions
0 sessions, needs about 90
#3

Hero, home

reading sessions
0 sessions, needs about 60
#4

Gift cards page

reading sessions
0 sessions, needs about 200

QUESTIONS

Asked a lot.

Does Lucky Orange have a free plan?
Its pricing page lists a 7-day trial with all features and no permanent free plan. Hotjar, now Contentsquare, has a free plan.
Do Hotjar and Lucky Orange set cookies?
Yes, both do. Contentsquare uses its own first-party cookies. Lucky Orange lists its cookies, including a visitor ID kept for two years.

THE OTHERS

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