DOCSTROUBLESHOOTING

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>I installed it but see no visits.
Check that the change is deployed, not only saved locally. Then open your live site, view the page source, and look for your Moxel script line in the head. Open your site once more and watch the Install page in your dashboard, which turns green on the first visit. If it stays yellow, check that the address you opened is one of the addresses listed for the site. Visits from any other address are refused.
>I am testing on my own computer.
Visits from localhost are counted unless you switched "Allow localhost" off in the site settings. The Install page says which way it is set.
>My own visits are missing.
Your ad blocker may be stopping the script, or your browser may be set to block trackers. Visitors without one are still counted. If you turned on data-respect-dnt, a browser with Do Not Track on is skipped on purpose. Browsers run by automation tools are skipped too.
>My site has a Content Security Policy.
Allow the address your script tag loads from in script-src, and the address Moxel sends events to in connect-src.
>A form shows up as “form 2”.
Give it a name with data-moxel-form="checkout".
>Shopify checkout shows nothing.
Check that you pasted the pixel under Settings, Customer events, saved it and pressed Connect. Shoppers who declined tracking may not be counted. The checkout pixel has not been tested on a real store yet, so treat checkout numbers as early.